Industrial cleaning includes cleaning for industrial sites in hazardous environments, like factories, warehouses, and power plants.
Industrial hazards may present minor or serious threats to the health and wellbeing of workers. Likewise, they can also harm the productivity of machinery. This puts safety, knowledge, training, and cleaning expertise among the top factors to consider when choosing an industrial cleaning company to clean your location.
So, what questions you should ask before hiring any industrial cleaning company?
1. What are the cleaning rates and what is included?
Most industrial cleaning companies price each project individually and provide you with a quote for their services. These quotes are typically tailored to your specific needs, the size of the cleaning site, and other related factors.
Ask your cleaning company what is included in the provided cleaning quote. While some companies may only include the service fees and charge extra for cleaning supplies, Kelly Industrial Services (KIS) includes all supplies in our quotes. Moreover, KIS always uses green supplies, unless there is an application that requires something outside that designation.
2. How do you screen the crew?
Don’t skip on asking your potential hire if they perform background checks. Honesty, integrity, and professionalism are essential when choosing an industrial cleaning company. As a result, organizational reputation depends on the reputation of the staff.
Background checks help acquire qualified, competent workers and ensure a safe, secure work environment. At Kelly Industrial Services, we screen our staff through a combination of background checks and interviews to ensure your location is treated by a crew you can trust.
3. Are you an insured contractor? What coverage do you have?
Do you know if the industrial cleaning contractor you’re interested in is insured well enough? At minimum, the industrial cleaning business should have general liability insurance, workers’ compensation insurance, and umbrella liability insurance to cover excess liability.
The right insurance coverage will protect you against damage to your expensive machinery, on-site worker injuries, or any other loss in the course of cleaning of your industrial site.
Select an industrial cleaning company that can accommodate your business’s specific needs in terms of insurance and coverage.
At KIS, we understand the importance of insurance to protect our clients. As Matt Kelly, co-owner of Kelly Industrial Industries, says: “We have general liability, workers comp, auto and various umbrellas. We can get customized insurance to meet a customer’s needs as well.”
4. Is your staff trained for industrial cleaning?
A cleaning crew that is specifically trained for industrial locations will understand the demands, expectations, and hazards of the business. They will also be the best equipped to complete the job correctly and in a timely manner. Why is this important? It keeps your equipment and work environment safe!
5. What is your employee turnover?
A higher retention rate among your cleaning contractor’s staff is generally a strong indicator of multiple positive benefits to your business. Workers that stay with the business longer get more training in the industry and tend to have more experience. It also shows that they are satisfied with their employer, which is another good sign for you when choosing an industrial cleaning contractor.
For instance, the retention rate for employees at Kelly Industrial Services is over 98%. This is an exceptional retention rate for the cleaning industry, known for its high turnover rate of nearly 200%.
Of course, if you have any other questions that may be more specific to your industry or location, contact us today. We’re confident we can get you the answers you need and provide you with an unmatched industrial cleaning solution for your business.
Kelly Industrial Services professionally cleans and paints all types of ceilings, machines, and floors for all industries throughout the U.S.